We take time with your pet to ensure they get frequent personal contact with us to play and have cuddles and love en suite. No cat or dog goes without personal attention to make them feel like a VIP hotel guest with us.
But please don’t just take our word for it, we would love for you to watch and read what our customers have to say, and if you’ve used our facilities maybe even submit your own review
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4th July 2021 |
Overall Experience |
Comment Thank you so much for the friendly, informative service you provided to me and my 3 pups. After a long journey from Shanghai, and quite an intense export process, the help, collection, journey and care showed to the dogs by Andrew was a great reflection on your service and it took a huge weight from my mind knowing they, and I, were being transported and rested so well. Thank you once again! Definitely the best way to import dogs in to the UK and avoid crazy plane cargo fees. |
| Experience of Booking | The service was always friendly, prompt and informative. | |
| Experience with Staff | Emails and face to face, the staff service was top notch. | |
| Likeliness to Recommend to Others | Fantastic service that all my friends and family already know of. |
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30th June 2021 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | If ever I had to go through this again it would be no other than c four paws my driver was Norman he was the most wonderful man you have got a good um there thank you | |
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7th June 2021 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | Merlin had many happy moments here. Now Meisha is learning that being away from home is great fun here. | |
| Experience with Staff | Staff give 100% and facilities are wonderful happy to recommend staying here for any dog . Excellent care given, no worries at all. | |
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13th April 2021 |
Overall Experience |
Comment C4Paws made a very stressful move with two cats very easy for us, from the first contact with Clare and Lynn in admin who were so helpful to the cats arriving at our new home in Ireland, our driver Andrew kept us updated on our cats complete journey, which was much appreciated. I would not hesitate to recommend or use again. Very professional from start to finish. Thank you so much. |
| Experience of Booking | Very easy to book and the staff were very knowledgeable with good practical advice. | |
| Experience with Staff | Very friendly staff from my initial phone conversation with the admin, to our super driver Andrew | |
| Likeliness to Recommend to Others | I would definitely recommend C4Paws to anyone. |
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3rd February 2021 |
Overall Experience |
Comment I had a bad experience with the previous owners of this business when it was just CALAGRAN . So when a friend told me it was now under new management / ownership I was pleased but also not convinced . However, she then used them for transport and raved about their caring and efficient service . So as I don’t drive and needed a new pet collected I decided to contact them . So glad I did . They have been super easy to work with . Thank you to all the staff . 🤗 |
| Experience of Booking | Although busy , in these strange times we all find ourselves in Cfourpaws were quick to reply and answered every question and concern I had . | |
| Experience with Staff | All staff are extremely pleasant , efficient and professional. | |
| Likeliness to Recommend to Others | Most definitely 10 out of 10 |
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16th January 2021 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | Very responsive and extremely friendly service. I felt assured from the moment I contacted C4Paws | |
| Experience with Staff | Friendly and responsive. I had total confidence in the service due to the friendly and personable staff. The courier Andrew was especially friendly and delivered a happy wee puppy with no delays | |
| Likeliness to Recommend to Others | I would highly recommend Paws and will certainly use their services again |
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4th December 2020 |
Overall Experience |
Comment Excellent service. Collected our pup from the Netherlands and delivered home in the UK the same day. Pup is fine and not stressed at all. Thanks to Norman for his care, attention and looking after her well. Would definitely recommend C Four Paws. |
| Experience of Booking | Easy booking process | |
| Experience with Staff | Norman was great, tks again | |
| Likeliness to Recommend to Others | Definitely |
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26th November 2020 |
Overall Experience |
Comment Excellent service, highly recommended |
| Experience of Booking | Booking was very easy and straightforward, they promptly answered all of our questions | |
| Experience with Staff | Steve was an excellent driver and the trip was very smooth and pleasant. It was our first time travelling with our cat and he made the experience very comfortable for all. | |
| Likeliness to Recommend to Others | Absolutely |
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16th October 2020 |
Overall Experience |
Comment Honey spent the first year of her life with many dietary problems and resulting damage to her intestines. After several hospital admissions, medical tests and trial diets she now has a very carefully designed diet. I appreciate how well staff adhered to this diet whilst Honey was in their care. When I collected her she was fit and healthy and no tummy troubles at all. Thank you everyone for taking such care and attention to her specific needs. |
| Experience of Booking | First Class | |
| Experience with Staff | Professional and caring. | |
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11th September 2020 |
Overall Experience |
Comment I used the pet relocation service to bring my cat from Berlin to Hastings. It was worth every penny. I'm a nervous pet parent and was worried about giving my cat to a stranger and worried about her getting through customs okay, and the staff was extremely professional and kind throughout the process. The driver was so friendly and communicative that I felt comfortable handing my cat over to him for the journey. I would happily use this service again. |
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5th August 2020 |
Overall Experience |
Comment Great friendly staff my dog Maisie seemed well cared for and happy. I will definitely book Maisie in again. Thank you 🐾🐾 |
| Experience of Booking | My dog Maisie stayed for 5 nights she seemed well cared for and the lady that looked after her even sent me so.e photos of her playing. This was her first stay away from me and I was very pleased with how they cared for her. Will use again when we go away. Thank you C4 Paws 🐾🐾 | |
| Experience with Staff | Excellent | |
| Likeliness to Recommend to Others | Definitely |
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4th August 2020 |
Overall Experience |
Comment The Kennels are well staffed clean and a good size , was very please with care they gave my dog and would higy recommend them to any body else . |
| Experience of Booking | Booking was easy and no problems | |
| Experience with Staff | Bonnie was picked up from home and the member of staff was brilliant ,put me at ease as this was the first time Bonnie had gone into Kennels | |
| Likeliness to Recommend to Others | Wouldn't trust anybody else with Bonnie only C4Paws , |
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11th July 2020 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | Just a quick note to say that, courtesy of Andrew Merifield, Ralph (chocolate labrador) and his two owners - Adrian and Dawn - arrived safely in Puerto de Mazarron, Spain,yesterday. The whole service was excellent from start to finish, so I hope you can pass on our comments to those that matter within your organisation. In particular, Andrew proved to be a very skilled driver, excellent with our dog, and entertaining, diplomatic and useful in his comments and conversation with all those he met on the journey. We can't praise him enough really. - Three days in a Mercedes van travelling south through England, France and Spain could have seemed a long time, but he was principally responsible for making the journey an enjoyable one for both canines and humans. You are lucky to possess such a talented individual, and I wish him and your organisation every success (many thanks also for your absolute administrative competence and efficiency, Lynn, which was much appreciated). Yours, Adrian LB, Dawn (and Ralph). | |
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16th May 2020 |
Overall Experience |
Comment The vehicle our puppy came in was brand new . |
| Experience of Booking | Fantastic service !!! | |
| Experience with Staff | Very friendly , kept in touch with us whilst on the long journey, safe handover!! | |
| Likeliness to Recommend to Others | Would recommend!!!!! |
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26th April 2020 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | Fast service, efficient, but most importantly felt my puppy had been really well cared for when transported from the breeder to my home. Great driver and social distancing carefully observed. Happy puppy, happy family. | |
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12th April 2020 |
Overall Experience |
Comment Fantastic and professional service! I would not hesitate in highly recommending C Four Paws. The service, call handlers and driver were brilliant and very reassuring. Thank you again. |
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25th December 2019 |
Overall Experience |
Comment Highly recommended, these are the only people other than ourselves we trust with our dog, we have used the pet transport and it is very reliable and punctual. The care given is fantastic and we can leave our boy knowing he is in safe hands. Thanks once again to everyone. |
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9th December 2019 |
Overall Experience |
Comment Lovely staff, very helpful, my boy been here lots of times & I'm happy with the service we get |
| Experience of Booking | My dog has stopped lots of times at these great kennels Nothing is too much trouble & he is always happy. | |
| Experience with Staff | All staff are friendly & very helpful. | |
| Likeliness to Recommend to Others | Highly recommended I also have used the dropping of service & it was so helpful for me. Wouldnt use any other kennels. |
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9th December 2019 |
Overall Experience |
Comment Absolutely fabulous, I would not put my dogs anywhere else |
| Experience of Booking | My two dogs Hugo and Bentley love their holidays at Calagran. This place is amazing I highly recommend this fantastic doggy hotel and of course the wonderful caring staff | |
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9th December 2019 |
Overall Experience |
Comment Overall just fantastic!!! |
| Experience of Booking | From the moment we dropped off our fur babies we relaxed.. Just knowing that Lola and Maverick were going to be treated like part of the family 🐾🐾 | |
| Experience with Staff | All the ladies here are SO caring to all the fur babies and genuine and helpful to the rest of us 2 legged ones ! | |
| Likeliness to Recommend to Others | Would and have recommended these ladies and their kennels |
Calagran Four Paws Hotel
Deep Sic Lane
Arkwright Town
Chesterfield
S44 5DN
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