We take time with your pet to ensure they get frequent personal contact with us to play and have cuddles and love en suite. No cat or dog goes without personal attention to make them feel like a VIP travel guest with us.
But please don’t just take our word for it, we would love for you to read what our customers have to say, and if you’ve used our facilities maybe even submit your own review
|
30th March 2021 |
Overall Experience |
Comment We were very happy with the Calagran Four Paws continental relocation service for our 14-year cat and would not hesitate to use them again if the need arises. |
| Experience of Booking | Despite all the issues and frustrations around Brexit and re-licensing, Calagran Four Paws came through perfectly on time on our schedule for the transport of our cat from Switzerland to the UK. | |
| Experience with Staff | All were very communicative and helpful. | |
| Likeliness to Recommend to Others | Cannot recommend the white-glove treatment highly enough. |
|
6th February 2021 |
Overall Experience |
Comment Facilities and service are both outstanding. Reliable, efficient, helpful. Fantastic! |
| Experience of Booking | Excellent service. Very easy to book and make all arrangements. | |
| Experience with Staff | Lynn was fantastic. This was the second time we have used the pet courier service and Lynn was so helpful with the arrangements. Andy who drove was lovely and really helpful. | |
| Likeliness to Recommend to Others | Would not hesitate to recommend this service. |
|
6th February 2021 |
Overall Experience |
Comment Very happy with pet transport, John very nice friendly man. Thank you. |
| Experience of Booking | Great booking and help. | |
| Experience with Staff | We had our three chihuahuas collected today and delivered safely. John was really lovely and caring and all girls arrived safely to their destinations happy. Thank you. | |
| Likeliness to Recommend to Others | Yes on my chihuahua pages thank you. Would definitely use again if needed 😁😁😁😁 |
|
26th January 2021 |
Overall Experience |
Comment The customer didn't leave a comment |
| Experience of Booking | This company From the very first phone call to Liam delivery out 8 week old puppy was a dream to deal with . Due to Covid we could not collect our puppy and he was over 300 miles away. No problem they got in touch with me in touch with the breeder gave me regular updates and arrived dead in time I can’t rate them highly enough would use again in a heartbeat | |
| Experience with Staff | Great communication | |
| Likeliness to Recommend to Others |
|
19th January 2021 |
Overall Experience |
Comment We were really concerned about how we were going to get our new puppy from Lancashire to our home in Devon during the lockdown but having spoken with C Four Paws they put us at ease explaining in detail how they work from the type of van used to how the driver would make regular contact with us whilst on the journey. Andy arrived at spot on his estimated time of arrival which was impressive considering it was a 300 mile journey! Overall, great people and wouldn't hesitate to use again |
| Experience of Booking | Submitted an email enquiry and was emailed back with a price within the hour. Booking was a quick and simple process | |
| Experience with Staff | All the staff at C Four Paws were very friendly and extremely helpful from Lynn and Clare in the office to Andy the driver | |
| Likeliness to Recommend to Others | Wouldn't hesitate to recommend C Four Paws to any of our family or friends. |
|
11th January 2021 |
Overall Experience |
Comment This is an essential service at present with the lockdown and is a service that I will recommend at any time. Would certainly use this service myself for a dog I needed transporting. |
| Experience of Booking | Asked for a quote for a client getting a puppy from me, price came back within the hour, everything is done professionally, kept informed all the way through. | |
| Experience with Staff | The second time C. Four Paws have transported puppies for my new puppy owners, excellent service, drivers excellent and caring. | |
| Likeliness to Recommend to Others | Have recommended C Four Paws to at least 4 people and I put on my Facebook page this morning 11/01/2021 the picture of the puppy leaving with the driver, and had people contact me as soon as this was on my page, as they were searching for a reliable Pet Courier. |
|
18th December 2020 |
Overall Experience |
Comment Brilliant service great experience |
| Experience of Booking | ||
| Experience with Staff | My wife and x2dogs was taken from Essex to spain last Friday and was taken by driver Micheal who was brilliant very carding and professional I would not hesitate to us c4paws again very professional company that keep you updated throughout .thank you very much c4paws staff | |
| Likeliness to Recommend to Others | Definitely recommend |
|
12th December 2020 |
Overall Experience |
Comment When moving home from Germany to the UK, we wanted to make sure that our little dog Essie did not have to go through a traumatic travel experience, particularly given that she is already an anxious rescue dog. We chose C Four Paws because she would be travelling on her own and all the complicated bits are done for us. Neil came to pick Essie up and she instantly loved him (which is not always usual for her!). They went off on their trip and Neil gave us plenty of updates and we could see she was so comfortable and at ease. When she arrived home, we met her out of the van and she was calm, happy and so relaxed. Thank you so much Neil, we couldn't have asked for a better journey for Essie! |
| Experience of Booking | Booking was so easy and changes we wanted to make were easily made. | |
| Experience with Staff | Staff were all very responsive and helpful (especially Neil!). | |
| Likeliness to Recommend to Others | Very likely (and already started!) |
|
11th December 2020 |
Overall Experience |
Comment This company know what they are doing, the vehicles are in excellent order and comfortable, they plan everything and take the stress away. They transported me and my elderly dog and 3 cats, and the driver, Mike, made what could have been a nightmare journey from Valencia to Coventry UK a pleasurable and angst-free experience. Planning is meticulous and animal care is top priority. 5 star service - highly recommend. |
| Experience of Booking | Very professional dealings with all from start to finish. Go above and beyond. Special mention to Lynn. | |
| Experience with Staff | Wonderful driver, Mike. Professional and friendly and took the stress away for me. | |
| Likeliness to Recommend to Others | Would not hesitate to recommend. Exceptional company. |
|
8th December 2020 |
Overall Experience |
Comment Every aspect of my experience with C Four Paws has been exemplary, I would highly recommend their services. Our driver Rainier was brilliant with our two dogs one of whom is very nervous around people. Rainier provided frequent and unprompted updates and photographs from the journey, we are very grateful for the amazing level of service provided. |
| Experience of Booking | The booking process was straight forward and excellently communicated. Guidance was readily provided around paperwork. | |
| Experience with Staff | My experience with all staff has been excellent, I have been very impressed with your due diligence and customer service. I would like to highlight the work of our driver Rainier, he is a credit to the company. | |
| Likeliness to Recommend to Others |
|
27th November 2020 |
Overall Experience |
Comment I had a great experience using C Four Paws; from booking the transport to discussing logistics with the driver, nothing was too much hassle! The team are very responsive and were able to answer all my queries very efficiently and the transport was a reasonable price. The driver took time to speak to me and the breeder a week before transport and took time to update me once the puppy had been collected! Both myself and the breeder were extremely happy with the service that was provided and I would definitely recommend them to others! |
| Experience of Booking | ||
| Experience with Staff | ||
| Likeliness to Recommend to Others |
|
10th October 2020 |
Overall Experience |
Comment I honestly couldn't recommend C Four Paws enough. From beginning to end the service was excellent - I felt confident that my pets were in the hands of real animal lovers. When arranging the transport Lynn was responsive and helpful, and Neil who transported the pets called me beforehand and gave updates on the journey. The tracking service is brilliant as well. The animals arrived in really good condition and are settling in well. I am very grateful that one of the most stressful elements of moving abroad was made so smooth. Thank you! |
| Experience of Booking | ||
| Experience with Staff | ||
| Likeliness to Recommend to Others |
|
20th September 2020 |
Overall Experience |
Comment Overall experience: excellent. Very happy to recommends cfourpaws for anyone's animal courier needs, and very pleased that they were also happy to transport two very knackered owners! Thanks again! |
| Experience of Booking | Quick, easy and clear at all stages of the process. | |
| Experience with Staff | David drove us from Yorkshire to Madrid, Spain, over two days. He was friendly, good with our cat and (very nervous) dog and made sure we all had plenty of breaks. His estimate of arrival times was extremely accurate and we always felt in very safe hands. | |
| Likeliness to Recommend to Others | Would totally recommend you to others. We can't speak highly enough of the service we received and how much of a relief it was to just be able to relax for the journey. |
|
26th August 2020 |
Overall Experience |
Comment Anyone wanting to relocate with there pet this service is a must. Very professional from beginning to end. We travelled with our dog charlue from Yorkshire to Costa Blanca, the driver was fantastic , helpful and very friendly. Plenty of comfort stops along the way. Would recommend 100% |
| Experience of Booking | ||
| Experience with Staff | ||
| Likeliness to Recommend to Others |
|
1st August 2020 |
Overall Experience |
Comment We were extremely happy with the facilities and service provided by C Four Paws. We, and our cats, were treated with professionalism and kindness in all interactions and we wouldn't hesitate to recommend their services. |
| Experience of Booking | C Four Paws were very quick to respond to our enquiry regarding boarding and transportation and provided a clear quote with a breakdown of costs. | |
| Experience with Staff | All the staff involved in collecting our cats, boarding them in Chesterfield then transporting them 400 miles were kind, helpful and professional throughout. | |
| Likeliness to Recommend to Others | We would absolutely recommend C Four Paws to anyone requiring pet boarding and transport. |
|
3rd May 2020 |
Overall Experience |
Comment From the minute I spoke to you it was evident you were animal lovers who we could trust to bring our new puppy down to us. Your service was fantastic and we cannot thank you enough. |
| Experience of Booking | ||
| Experience with Staff | ||
| Likeliness to Recommend to Others |
|
10th April 2020 |
Overall Experience |
Comment The very best service for pet transport, absolutely fantastic service - thanks you |
| Experience of Booking | Excellent! I needed transport for my new puppy from the breeder during the lockdown. All my questions were answered along with questions I hadn’t even thought to ask. All communication was timely and clear and you really put us at ease thank you! | |
| Experience with Staff | Both the office staff and driver Andrew were absolutely brilliant, answering all the paranoid new puppy mum questions I had and what would happen on the day - we’re so grateful and completely trusted that our puppy was in the best of hands and sure enough he arrived happy and clearly well looked after on the drive! | |
| Likeliness to Recommend to Others | I would absolutely recommend your transport services - exactly what we wanted, probably even better than we could have done ourselves - a really professional but clearly very caring service that puts your pets first. Thanks again so SO much! |
|
4th April 2020 |
Overall Experience |
Comment Brilliant service and very reliable |
| Experience of Booking | We used this company as in the current situation we are in we didnt feel we could travel 2 and half hours to collect our new puppy. | |
| Experience with Staff | The service was great from start to finish. I was very nervous having someone I have never met collect our puppy but John put us at ease. | |
| Likeliness to Recommend to Others | Would deffo reccomend to others |
|
2nd April 2020 |
Overall Experience |
Comment Simple from start to finish, especially at this difficult time (Covid 19) I can not thank you enough for delivering our newest family member to us. Safely and on time. Thank you. |
| Experience of Booking | Efficient and easy, friendly staff | |
| Experience with Staff | Both the office staff and the delivery guy, were excellent. Also our pup's Breeder was impressed and pleased at the professionalism shown | |
| Likeliness to Recommend to Others | Highly recommended |
|
23rd July 2019 |
Overall Experience |
Comment Said every thing really Brilliant service would use again John the driver was great with my dog and me and my lad Jack travelling down to Cornwall from derby |
| Experience of Booking | Brilliant service charile was great explaining everything | |
| Experience with Staff | Great John the driver was Brilliant with my dog and with me travelling with him stop when needed and chatted all the way | |
| Likeliness to Recommend to Others | It is a five star service and takes the worry away how to transport your pet |
Calagran Four Paws Hotel
Deep Sic Lane
Arkwright Town
Chesterfield
S44 5DN
©2016 Calagran Four Paws. Licensee’s – Julie & Maureen Adams License number – 18/15128/ANIMAL. Privacy Policy | Terms & Conditions. Web Design by CNS Media
